SIPA User Conference #SIPAUC

Welcome to the 12th Annual User Conference by Ajay Bagal who is excited to share the events of the day and what and where SIPA is going in the coming year.

Sponsor Introductions

Keynote Address: Scott Augenbaum! Scott is a best-selling author, speaker, and trainer. As a retired FBI Supervisory Special Agent with 30 years of experience in handling CyberCrime investigations, his must-see keynote is more than a speech, it's a dynamic event that will offer you practical, usable, easy-to-implement, and no-cost tips designed to reduce your chances of falling victim to CyberCriminals. Link to Scott's Full Biography.

*Agenda sessions and times are subject to change.

Artificial Intelligence in Government

Artificial intelligence (AI) is rapidly changing the world as we know it. AI is already having a major impact on our lives and in government, but what does AI mean for the state of Colorado? This session will explore the state’s guidelines, and legislation.

Amy Bhikha, OIT & Representative Brianna Titone, SIPA Board Member

Link to Takeaways & Speaker Information
Artificial Intelligence in Government

Elevating Employee Experience: Strategies for Success

In today's rapidly evolving workplace landscape, the employee experience stands as a critical factor in organizational success. This session delves into strategies and practical approaches aimed at transforming the employee experience to foster engagement, satisfaction, and ultimately, productivity.

Kateri Abeyta, City & County of Broomfield & CGAIT President

Link to Takeaways & Speaker Information
Elevating Employee Experience: Strategies for Success

Case Study: Transforming Customer Experience from the Inside Out - Presentation Slides

Residents. Businesses. Visitors. Students. Employees. With so many stakeholders, local governments have more complex customer ecosystems than most businesses. This session will cover how governments can embark on a customer experience transformation journey, highlighting the benefits of strengthened public trust, improved compliance, diversified tax base, enhanced budget efficiency, and more.

Heidi J. N. Leatherwood, City of Greeley & SIPA Partner Slalom's Kara Schuler

Link to Takeaways & Speaker Information
Transforming Customer Experience from the Inside Out

Case Study: Enhancing User Experience: Levergaing User Experience Website Audits for Digital Impact - Presentation Slides

Learn how to conduct user experience website audits to maximize digital impact and engagement. Align organizational goals with user needs, gather actionable feedback, and develop data-driven strategies for creating adaptive digital experiences.

Michael Arrington, DOR & SIPA Partner Propeller's Rose Barcklow

Link to Takeaways & Speaker Information
Enhancing User Experience: Leveraging User Experience Website Audits for Digital Impact

Case Study: Colorado Department of Early Childhood (CDEC)

This session dives into the fast-paced partnership between Colorado's Governor's Office of Information Technology (OIT) and SIPA. We'll showcase how we collaborated to swiftly deploy critical technology solutions for the state's newest department.

Stephanie Beasley, CDEC, Jon Sibray, OIT & Duane Tucker, SIPA

Link to Takeaways & Speaker Information
Colorado Department of Early Childhood (CDEC)

Specific, Measurable Achievable, Relevant, Time-bound (SMART) Goals

Do you struggle with putting your performance review together each year? Realize and express the hard work you perform for your organization. Learn how SMART goals can help you focus your efforts and resources on what's important.

Jonna Haberthier, Boulder County

Link to Takeaways & Speaker Information
Specific, Measurable Achievable, Relevant, Time-bound (SMART) Goals

Case Study: Navigating Accessibility: Insights and Strategies for HB21-1110 and HB24-1454

In this session, we will break down the key components of HB21-1110 and the recently introduced HB24-1454, providing you with practical steps for immediate action and long-term planning to meet your accessibility goals. We will also feature a distinguished peer leader from the accessibility field who will share their expert strategies and best practices for effectively managing the new legal requirements.

Nikki Rosencrans, Arapahoe County, Lisa Weiss, SOS, & SIPA Partner Allyant's Amy Walldorf

Link to Takeaways & Speaker Information
Navigating Accessibility: Insights and Strategies for HB21-1110 and HB24-1454

Case Study: The AI-Ready Government: Trends, Challenges, and Solutions 

What AI trends are influencing the public sector? What does it take for government organizations to become AI-ready? Alvin McBorrough and Misgana Tesfaye will provide expert perspectives on leveraging AI for overcoming challenges and improving public services.

Misgana Tesfaye, CDHS & SIPA Partner OGx Consulting's Alvin McBorrough

Link to Takeaways & Speaker Information
The AI-Ready Government

Lunch Micro-grant awards ceremony. Help us congratulate their innovations and need to make their communities stronger through the use of technology.

SIPA GovGrants Overview Presentation

FireSide Chat: Two friends talking about local cybersecurity

Discussion with Ben, Colorado's local government cyber security advocate and keynote speaker, retired FBI cybercrime expert Scott. Learn about relatively simple ways to keep your local government safe without having cybersecurity staff. Collaboratively, these experts can help lower your risk to protect your organization from cybercriminals.

Benjamin Edelen, Secretary of State Office & Keynote Speaker Scott Augenbaum

Link to Takeaways & Speaker Information
FireSide Chat: Two friends talking about local cybersecurity

SIPA Overview - Presentation Slides

Understanding who SIPA is and what SIPA does may seem overwhelming. But it is really quite simple. This session will lead the audience through a quick introduction of SIPA, providing insight into the SIPA statute, the contracting process, introduce the audience to the portfolio of SIPA's products and services, and the numerous benefits of working with SIPA.

Duane Tucker, SIPA's Director of Customer Success & Kara Finch, SIPA's Contract Manager/ Legislative Liaison

Link to Takeaways & Speaker Information
SIPA Overview

Future of Fieldwork: Advanced Field Inspections - Presentation Slides

Powered by advanced AI and machine learning, Tyler’s Augmented Field Operations platform transforms the monitoring, compliance, and enforcement of fieldwork so agencies can better protect the environment, communities, and lives of the residents they serve

SIPA's Partner Tyler Technology's Sunny Patel

Link to Takeaways & Speaker Information
Augmented Field Operations

Case Study: A Strategic Start to Accessibility - Presentation Slides

Complying with accessibility legislation like HB21-1110 can seem like a daunting task, and it can be overwhelming to figure out where to start. While it is true that achieving accessibility maturity will take time and resources, you can craft a strategic plan to start making meaningful progress today, address your largest areas of risk, and lay a strong foundation for pursuing remediation as you move forward.

Paige Pappianne, DNR & SIPA Partner CapTech's Coe Sherrard, & Matt Leahy

Link to Takeaways & Speaker Information
A Strategic Start to Accessibility

Panel Discussion: Accessibility Lessons Learned and What To Do Next

The impact on governments to comply with HB21-1110 has, and continues to be a journey to achieve accessibility compliance. Hear from different perspectives at all levels to encourage you with helpful resources and tips to keep you on track.

Karen Pellegrin, OIT, Abi O'Neal, DPA & Aidan Stowell, Office of Judicial Performance

Link to Takeaways & Speaker Information
Accessibility Lessons Learned and What To Do Next

Case Study: Making AI Boring Again

Lean into the boring because innovation has never been about flash, it has been about the slow, day-to-day empowerment of frontline users and familiarization of leadership to the tools. In that spirit, we've embraced AI from ground level up. 

Brandon Williams & Chris Grumbine, Eagle County

Link to Takeaways & Speaker Information
Making AI Boring Again

Case Study: There’s No Such Thing as an IT Project 

This presentation explores the critical role of human behavior and organizational change management (OCM) in the success of IT projects. It emphasizes the importance of understanding human reactions to change and integrating OCM to improve citizen interactions with government services.

William Chumley & Lori Powell, OIT & SIPA Partner NTT DATA's Kim Curley

Link to Takeaways & Speaker Information
There’s No Such Thing as an IT Project

Case Study: Strength in Numbers: Leveraging Partnerships for Enhanced Security - Presentation Slides

The City of Lakewood and RubinBrown aligned subject matter experts with the City's requirements of securing IT infrastructure from attacks and people from social engineering, and helped the City improve security and address cyber compliance requirements.  Learn about a number of resources available to government entities in Colorado.

Yvette Florez, City of Lakewood & SIPA Partner RubinBrown's Rob Rudloff

Link to Takeaways & Speaker Information
Strength in Numbers: Leveraging Partnerships for Enhanced Security

Front Range Passenger Rail (FRPR)

Session Description: Front Range Passenger Rail District (FRPRD) is developing a new transportation option for Colorado’s Front Range. The 180 mile intercity passenger rail service connects people along Colorado’s Front Range from Fort Collins,  and Pueblo with plans to expand to New Mexico and Wyoming. Learn more about this exciting project that provides reliable travel, connects communities, enhances economic vitality, and supports sustainable growth.

Andy Karsian, FRPR

Link to Takeaways & Speaker Information
Front Range Passenger Rail (FRPR)

Leading with a Capital "L"

There is a big difference between leaders and LEADERS.  Come with an open heart and mind to hear what is at the root of leading with a Capital "L". 

Ernesto Chavez, City of Lafayette & SIPA Board Vice Chair

Link to Takeaways & Speaker Information
Leading with a Capital "L"

Case Study: Capture and Capitalize on Customer Insights - Presentation Slides

Government outcomes depend critically on people’s participation in policies, programs, and services. In this session, we will discuss a few use cases on agencies in Colorado who are utilizing Qualtrics to improve these experiences and more!

Tawni Albers, CDHS & SIPA Partner Qualtrics' Baha Koseli 

Link to Takeaways & Speaker Information
Capture and Capitalize on Customer Insights

Empowering Communities with MyCivic: Enhancing Resident Engagement and Transparency - Presentation Slides

How are you connecting with your residents? MyCivic is a customizable mobile app that enhances resident engagement by providing tools for accessing services, reporting issues, and receiving real-time updates.

SIPA's Partner Tyler Technology's Monica Ladd

Link to Takeaways & Speaker Information
Empowering Communities with MyCivic

We look forward to networking at the post-conference reception held at the suite level overlooking the playing field. We will serve delicious hors d'oeuvres, and thanks to Tyler Colorado, refreshing beverages!