Government outcomes depend critically on people’s participation in policies, programs, and services. In this session, we will discuss a few use cases on agencies in Colorado who are utilizing Qualtrics to improve these experiences and more! Takeaways:
- How to drive equity and inclusion to achieve mission and improve resident engagement
- Business Decisions You Can Optimize with Conjoint Analysis
- How to increase response rates to your survey
Tawni Albers, Employee Engagement Specialist, Colorado Department of Human Services
Tawni has been with the Colorado Department of Human Services for the past six years. In her role, she supports the employee lifecycle for her Department. She focuses on onboarding, engagement, exit surveys through partnership with Qualtrics as well as receiving qualitative feedback that contributes to improving the overall employee experience.
Baha Koseli, Account Director Public Sector, Qualtrics
Baha has been with Qualtrics supporting the Public Sector and the state of Colorado for the last 3 years. He is a native Texan with over 12 years of experience in the Public Sector, and has a background in Information Technology, Telecommunications, and Product Management. Prior to Qualtrics, Baha led IoT strategy for the state of Texas at AT&T. He has a Masters Degree in Marketing Analytics from the University of Texas at Dallas.
